247around will now provide services to Akai, Housejoy, and Aquagrand Plus for large appliances and water purifiers, respectively. With the rise in number of people who can afford electronics, the need for ease of service is on the rise too. Serving India’s vast geography and population is however not a mean task, for the growing number of global players, trying to woo the service-conscious Indian customer.
Where good service is synonymous with good customer experience, household electronics players are realizing that having a reliable pan-India service partner is the first critical step to their scaling up dream. – TV Veopar Journal Bureau